Privacy Policy | Code Zen

Privacy Policy

Last updated: September 2025

1. Information We Collect

We collect your name, email, phone number, and business details when you sign up or contact us. We also collect usage and technical data for analytics, quality, and security.

2. How We Use Information

To provide WhatsApp automation services, deliver support, send important updates and marketing (where consented), and comply with South African law (including POPIA).

3. Data Sharing

We do not sell personal data. We may share it with trusted providers (e.g., CRM, WhatsApp BSP, payments) strictly to deliver our services.

4. Your Rights

  • Access, correct, or delete your personal data.
  • Withdraw consent to marketing communications.
  • Lodge a complaint with the Information Regulator (South Africa).

5. Security & Retention

We use industry-standard safeguards and keep data only as long as necessary to provide services and meet legal obligations.

6. Contact

📧 shandon@codezen.co.za
📍 Fourways, Johannesburg

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